Privacy Policy

Penny Building & Maintenance Services Ltd respects your privacy. This page explains what we collect through this website and what we do with it.

What we collect

When you complete a form on this site (contact, booking enquiry, job application or review) we collect the details you enter — typically your name, telephone number, email address and your message. We only collect what you choose to submit; we do not use advertising or analytics tracking cookies.

How we use it

We use your details solely to respond to your enquiry, provide a quote, or arrange work. Submissions are stored securely on our own server and sent by email to our team. We do not sell your information, and we do not share it with third parties for marketing.

Cookies

This site sets one cookie, and only for staff logging in to our admin area. Visitors browsing the public site are not given tracking cookies.

Service providers

Our website is delivered through Cloudflare, which processes traffic to protect the site from abuse, and our notification emails are sent using an email provider. These providers process data on our behalf.

How long we keep it

We keep enquiry records for as long as needed to deal with your enquiry and for our ordinary business records. You can ask us to delete your details at any time.

Your rights

Under UK data protection law you have the right to ask what personal data we hold about you, to have it corrected, or to have it deleted. To make a request, or if you have any concerns about how we handle your information, contact us on 02392 551593 or at [email protected].